General Terms and Conditions of Sale
Effective as of 07/17/2024
ARTICLE 1 - Scope of Application
These General Terms and Conditions of Sale (known as "GTC") apply without restriction or reservation to all sales concluded by the Seller with non-professional buyers ("The Clients or the Client"), wishing to acquire the products offered for sale ("The Products") by the Seller on the site https://we-in-style.com. The Products offered for sale on the site are as follows:
Retail e-commerce of clothing.
The main characteristics of the Products, including specifications, illustrations, and dimensions or capacity of the Products, are presented on the site https://we-in-style.com, which the client is required to read before ordering.
The choice and purchase of a Product are the sole responsibility of the Client.
The offers of Products are valid within the limits of available stocks, as specified when placing the order.
These GTC are accessible at any time on the site https://we-in-style.com and will prevail over any other document.
The Client declares having read these GTC and accepted them by checking the box provided for this purpose before the implementation of the online ordering procedure on the site https://we-in-style.com.
Unless proven otherwise, the data recorded in the Seller's computer system constitutes proof of all transactions concluded with the Client.
The Seller's contact details are as follows:
Terrazzoni et Fils, SAS
Share capital of 8,000.00 euros
Registered with the RCS of Ajaccio, under number 340087428
15 Rue du Général de Gaulle - 20137 Porto-Vecchio
Email: contact@we-in-style.com
Phone: 04 95 31 06 67
VAT Number: FR00340087428
The Products presented on the site https://we-in-style.com are offered for sale in the following territories:
Africa: South Africa, Algeria, Botswana, Comoros, Gabon, Ghana, Kenya, Reunion, Morocco, Mauritius, Seychelles, Sierra Leone, Senegal, Tunisia, Egypt.
North America: Antigua and Barbuda, Netherlands Antilles, Bahamas, Barbados, Bermuda, Canada, Dominica, Grenada, Greenland, Guadeloupe, Jamaica, Martinique, Saint Kitts and Nevis, Trinidad and Tobago, United States, British Virgin Islands, US Virgin Islands.
South America: Argentina, Belize, Bolivia, Brazil, Chile, Colombia, Costa Rica, French Guiana, Guatemala, Honduras, Mexico, Nicaragua, Panama, Puerto Rico, Peru, Dominican Republic, Uruguay, Venezuela, Ecuador.
Asia: Saudi Arabia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam, China, South Korea, Georgia, Hong Kong, India, Indonesia, Israel, Japan, Jordan, Kazakhstan, Kuwait, Lebanon, Macau, Malaysia, Maldives, Nepal, Oman, Uzbekistan, Philippines, Qatar, Singapore, Taiwan, Thailand, Vietnam, Yemen, United Arab Emirates, Cocos (Keeling) Islands.
Europe: Albania, Germany, Andorra, Austria, Belgium, Belarus, Bosnia and Herzegovina, Bulgaria, Cyprus (south), Croatia, Denmark, Spain, Estonia, Finland, France, Gibraltar, Greece, Guernsey, Hungary, Ireland, Iceland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Norway, Netherlands, Poland, Portugal, Romania, United Kingdom, Russia, Czech Republic, Serbia, Slovakia, Slovenia, Switzerland, Sweden, Turkey, Ukraine, Isle of Man, Faroe Islands.
Oceania: Australia, Fiji, New Caledonia, New Zealand, Palau, Papua New Guinea, French Polynesia, American Samoa, Tuvalu.
In case of an order to a country other than mainland France, the Client is the importer of the Product(s) concerned.
For all Products shipped outside the European Union and DOM-TOM, any customs duties, local taxes, import duties, or state taxes may be payable. These duties and amounts are not the Seller's responsibility. They will be borne by the client and are their responsibility (declarations, payment to the competent authorities, etc.).
ARTICLE 2 - Prices
The Products are provided at the rates in force listed on the site https://we-in-style.com, at the time of the registration of the order by the Seller.
Prices are expressed in Euros, excluding and including tax, British Pound, Chinese Yuan, Japanese Yen, South Korean Won, US Dollar, and United Arab Emirates Dirham excluding tax.
The rates take into account any discounts that may be granted by the Seller on the site https://we-in-style.com.
These rates are firm and non-revisable during their period of validity but the Seller reserves the right, outside the period of validity, to modify the prices at any time.
Prices do not include processing, shipping, transport, and delivery costs, which are billed in addition, under the conditions indicated on the site and calculated prior to placing the order (see "Delivery" page).
The payment requested from the Client corresponds to the total amount of the purchase, including these costs.
An invoice is established by the Seller and given to the Client upon delivery of the Products ordered.
ARTICLE 3 – Orders
It is the Client's responsibility to select on the site https://we-in-style.com the Products they wish to order, according to the following methods:
The Client selects an item that they place in their basket, which they can remove or modify before validating their order and accepting these general conditions of sale. They will then enter their contact details or log in to their account and choose the delivery method. After validating the information, the order will be considered final and will require payment from the Client according to the conditions provided.
Product offers are valid as long as they are visible on the site, within the limits of available stocks.
The sale will only be considered valid after full payment of the price. It is the Client's responsibility to verify the accuracy of the order and report any errors immediately.
Any order placed on the site https://we-in-style.com constitutes the formation of a contract concluded remotely between the Client and the Seller.
The Seller reserves the right to cancel or refuse any order from a Client with whom there is a dispute over payment of a previous order.
The Client can track the progress of their order on the site.
Any cancellation of the order by the Client will only be possible before the delivery of the Products (regardless of the provisions relating to the application or not of the legal right of withdrawal).
ARTICLE 3 Bis - Customer Area - Account
To place an order, the Client is invited to create an account (personal space).
To do this, they must register by completing the form provided at the time of their order and agree to provide sincere and accurate information regarding their civil status and contact details, including their email address.
The Client is responsible for updating the information provided. They can modify them by logging into their account.
To access their personal space and order history, the Client must identify themselves using their username and password, which are strictly personal. As such, the Client is prohibited from disclosing them. Otherwise, they will remain solely responsible for the use made of them.
The Client may also request to unsubscribe by going to the dedicated page on their personal space or sending an email to: customercare@we-in-style.com. This will be effective within a reasonable time.
In the event of non-compliance with the general conditions of sale and/or use, the site https://we-in-style.com reserves the right to suspend or even close a client's account after formal notice sent electronically and remained without effect.
Any account deletion, regardless of the reason, leads to the outright deletion of all the Client's personal information.
Any event due to a case of force majeure resulting in a malfunction of the site or server and subject to any interruption or modification in case of maintenance, does not engage the responsibility of the Seller.
The creation of the account entails acceptance of these general conditions of sale.
ARTICLE 4 - Payment Conditions
The price is paid by secure payment, according to the following methods:
payment by credit card,
payment via PayPal.
The price is payable in cash by the Client, in full on the day of placing the order.
However, the Client may, when this possibility is indicated on the site https://we-in-style.com, pay under the following conditions and schedule:
x3 free of charge.
In this case, in the event of late payment and payment of the sums due by the Client beyond the deadlines set above, and after the payment date indicated on the invoice sent to them, late payment penalties calculated at the applicable legal rate on the total including tax of the purchase price shown on said invoice, will be automatically and rightfully acquired by the Seller, without any formalities or prior notice.
Late payment will result in the immediate payment of all sums due by the Client, without prejudice to any other action that the Seller would be entitled to take against the Client.
In addition, the Seller reserves the right, in the event of non-compliance with the payment conditions set out above, to suspend or cancel the delivery of orders in progress made by the Client.
Payment data is exchanged in encrypted mode using the protocol defined by the approved payment provider involved in banking transactions carried out on the site https://we-in-style.com.
Payments made by the Client will only be considered final after the Seller has effectively collected the sums due.
The Seller will not be required to deliver the Products ordered by the Client if the latter does not pay the full price under the above conditions.
ARTICLE 5 - Deliveries
The Products ordered by the Client will be delivered in mainland France or in the following areas:
Africa: South Africa, Algeria, Botswana, Comoros, Gabon, Ghana, Kenya, Reunion, Morocco, Mauritius, Seychelles, Sierra Leone, Senegal, Tunisia, Egypt.
North America: Antigua and Barbuda, Netherlands Antilles, Bahamas, Barbados, Bermuda, Canada, Dominica, Grenada, Greenland, Guadeloupe, Jamaica, Martinique, Saint Kitts and Nevis, Trinidad and Tobago, United States, British Virgin Islands, US Virgin Islands.
South America: Argentina, Belize, Bolivia, Brazil, Chile, Colombia, Costa Rica, French Guiana, Guatemala, Honduras, Mexico, Nicaragua, Panama, Puerto Rico, Peru, Dominican Republic, Uruguay, Venezuela, Ecuador.
Asia: Saudi Arabia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam, China, South Korea, Georgia, Hong Kong, China, India, Indonesia, Israel, Japan, Jordan, Kazakhstan, Kuwait, Lebanon, Macau, China, Malaysia, Maldives, Nepal, Oman, Uzbekistan, Philippines, Qatar, Singapore, Taiwan, China, Thailand, Vietnam, Yemen, United Arab Emirates, Cocos (Keeling) Islands.
Europe: Albania, Germany, Andorra, Austria, Belgium, Belarus, Bosnia and Herzegovina, Bulgaria, Cyprus (south), Croatia, Denmark, Spain, Estonia, Finland, France, Gibraltar, Greece, Guernsey, Hungary, Ireland, Iceland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Norway, Netherlands, Poland, Portugal, Romania, United Kingdom, Russia, Czech Republic, Serbia, Slovakia, Slovenia, Switzerland, Sweden, Turkey, Ukraine, Isle of Man, Faroe Islands.
Oceania: Australia, Fiji, New Caledonia, New Zealand, Palau, Papua New Guinea, French Polynesia, American Samoa, Tuvalu.
Deliveries take place within 1 to 30 days depending on the country, to the address indicated by the Client when ordering on the site.
Delivery is constituted by the transfer to the Client of physical possession or control of the Product. Except in special cases or unavailability of one or more Products, the Products ordered will be delivered in a single delivery.
The Seller undertakes to make their best efforts to deliver the products ordered by the Client within the timeframes specified above.
If the Products ordered have not been delivered within 14 days after the indicative delivery date, for any reason other than force majeure or the Client's fault, the sale may be canceled at the written request of the Client under the conditions provided for in articles L 216-2, L 216-3, and L241-4 of the Consumer Code. The sums paid by the Client will then be returned to them at the latest within thirty days following the date of termination of the contract, to the exclusion of any compensation or withholding.
Deliveries are provided by the carrier DHL, to the address mentioned by the Client at the time of ordering and to which the carrier can easily access.
In case of a specific request from the Client regarding the packaging or transport conditions of the products ordered, duly accepted in writing by the Seller, the related costs will be subject to additional specific invoicing, based on an estimate previously accepted in writing by the Client.
The Client is required to check the condition of the products delivered. They have a maximum period of 30 days from delivery to make claims:
· by email to the address customercare@we-in-style.com;
· via their personal space;
accompanied by all the supporting documents (photos in particular). After this period and failing to comply with these formalities, the Products will be deemed to conform and free from any apparent defect and no claim can be validly accepted by the Seller.
The Seller will reimburse or replace as soon as possible and at their expense, the Products delivered whose conformity defects or apparent or hidden defects have been duly proven by the Client, under the conditions provided for in articles L 217-4 and following of the Consumer Code and those provided for in these GTC.
ARTICLE 6 - Transfer of Ownership
The transfer of ownership of the Seller's Products to the Client will only be made after full payment of the price by the latter, regardless of the delivery date of said Products.
ARTICLE 7 - Right of Withdrawal
According to the terms of Article L221-18 of the Consumer Code:
For contracts providing for the regular delivery of goods over a defined period, the period runs from the receipt of the first good. "
The right of withdrawal can be exercised online, using the withdrawal form attached and also available on the site or any other unambiguous statement expressing the desire to withdraw, and in particular by postal mail addressed to the Seller at the postal or email address indicated in ARTICLE 1 of the GTC.
Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) allowing them to be recommercialized as new, accompanied by the purchase invoice.
Damaged, soiled, or incomplete Products are not taken back.
Return costs are the responsibility of the Client (see "Return" page).
The exchange (subject to availability) or refund will be made within 30 days from the receipt, by the Seller, of the Products returned by the Client under the conditions provided for in this article.
ARTICLE 8 - Seller's Responsibility - Warranties
The Products supplied by the Seller benefit from:
the legal guarantee of conformity, for defective, damaged, or damaged Products or not corresponding to the order,
the legal guarantee against hidden defects resulting from a material, design, or manufacturing defect affecting the delivered products and making them unfit for use,
Provisions relating to legal guarantees
Article L217-4 of the Consumer Code
"The seller is required to deliver a good in accordance with the contract and is liable for conformity defects existing at the time of delivery. It also responds to defects in conformity resulting from the packaging, assembly instructions, or installation when this has been charged to it by the contract or has been carried out under its responsibility."
Article L217-5 of the Consumer Code
"The good conforms to the contract:
1° If it is suitable for the use usually expected of a similar good and, if applicable:
- if it corresponds to the description given by the seller and has the qualities that the seller presented to the buyer in the form of a sample or model;
- if it has the qualities that a buyer can legitimately expect given the public statements made by the seller, by the producer, or by its representative, particularly in advertising or labeling;
2° Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the knowledge of the seller and that the latter has accepted."
Article L217-12 of the Consumer Code
"The action resulting from the defect of conformity is prescribed by two years from the delivery of the good."
Article 1641 of the Civil Code.
"The seller is bound by the warranty for hidden defects in the thing sold which render it unfit for the use for which it is intended, or which so diminish this use, that the buyer would not have acquired it, or would only have given a lower price if they had known about them."
Article 1648 paragraph 1 of the Civil Code
"The action resulting from redhibitory defects must be brought by the buyer within two years from the discovery of the defect."
Article L217-16 of the Consumer Code.
"When the buyer requests from the seller, during the course of the commercial guarantee granted to them during the acquisition or repair of movable property, a restoration covered by the guarantee, any period of immobilization of at least seven days is added to the remaining duration of the guarantee. This period runs from the request for intervention by the buyer or the provision for repair of the good in question, if this provision is subsequent to the request for intervention."
To assert their rights, the Client must inform the Seller, in writing (email or mail), of the non-conformity of the Products or the existence of hidden defects from their discovery.
The Seller will reimburse, replace, or repair the Products or parts under warranty deemed non-compliant or defective.
Shipping costs will be reimbursed on the basis of the invoiced rate and return costs will be reimbursed upon presentation of receipts.
Reimbursements, replacements, or repairs of Products deemed non-compliant or defective will be made as soon as possible and at the latest within 30 days following the Seller's finding of the non-conformity or hidden defect. This reimbursement will be made by crediting the Client's bank account or PayPal account.
The Seller's responsibility cannot be engaged in the following cases:
non-compliance with the legislation of the country in which the products are delivered, which it is up to the Client to verify,
in case of misuse, use for professional purposes, negligence, or lack of maintenance by the Client, as in case of normal wear and tear of the Product, accident, or force majeure.
The photographs and graphics presented on the site are not contractual and do not engage the Seller's responsibility.
The Seller's guarantee is, in any case, limited to the replacement or reimbursement of non-compliant or defective Products.
ARTICLE 9 - Personal Data
The Client is informed that the collection of their personal data is necessary for the sale of the Products by the Seller as well as for their transmission to third parties for the delivery of the Products. These personal data are collected only for the execution of the sales contract.
The Client is also informed that the collection of their personal data is also necessary for the following purposes:
WE IN STYLE may include on the Site third-party computer applications that allow sharing of Site content with others or making others aware of your consultation. This is particularly the case with the "Share" or "Like" button on Facebook, Pinterest, or Twitter.
9.1 Collection of personal data
The personal data that are collected on the site https://we-in-style.com are as follows:
Account creation
When creating the Client / user account:
Names, first names, postal address, phone number, and email address.
Payment
As part of the payment for the Products offered on the site https://we-in-style.com, the site records financial data relating to the Client / user's bank account or credit card.
9.2 Recipients of personal data
Personal data are used by the Seller and their co-contractors for the execution of the contract and to ensure the efficiency of the sale and delivery of the Products.
The category(ies) of co-contractor(s) is (are):
Transport providers DHL Express,
Payment establishment provider PayPal,
Data analysis and exploitation: Google Analytics, Google Ads, Meta (Facebook), and LuckyOrange,
Customer relationship: FreshChat,
Electronic prospecting (newsletters) Sendinblue.
9.3 Data controller
The data controller is the Seller, within the meaning of the Data Protection Act and, as of May 25, 2018, Regulation 2016/679 on the protection of personal data.
9.4 Limitation of processing
Unless the Client expresses their explicit consent, their personal data are not used for advertising or marketing purposes.
9.5 Data retention period
The Seller will keep the data thus collected for a period of 5 years, covering the time of the applicable contractual civil liability limitation period.
9.6 Security and confidentiality
The Seller implements organizational, technical, software, and physical measures in the field of digital security to protect personal data against alterations, destructions, and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the Seller cannot guarantee the security of the transmission or storage of information on the Internet.
9.7 Implementation of Client and user rights
In application of the regulations applicable to personal data, Clients and users of the site https://we-in-style.com have the following rights:
They can update or delete the data that concern them as follows:
By logging into their account or via email: customercare@we-in-style.com.
They can delete their account by writing to the email address indicated in article 9.3 "Data controller"
They can exercise their right of access to know the personal data concerning them by writing to the address indicated in article 9.3 "Data controller"
If the personal data held by the Seller are inaccurate, they can request the update of the information by writing to the address indicated in article 9.3 "Data controller"
They can request the deletion of their personal data, under the applicable data protection laws by writing to the address indicated in article 9.3 "Data controller"
They can also request the portability of data held by the Seller to another provider
Finally, they can object to the processing of their data by the Seller
These rights, as long as they do not oppose the purpose of the processing, can be exercised by sending a request by mail or by Email to the Data controller whose contact details are indicated above.
The data controller must respond within a maximum period of one month.
If the request is refused, it must be justified.
The Client is informed that in case of refusal, they can lodge a complaint with the CNIL (3 place de Fontenoy, 75007 PARIS) or refer to a judicial authority.
The Client may be invited to check a box under which they agree to receive informational and advertising emails from the Seller. They will always have the possibility to withdraw their consent at any time by contacting the Seller (contact details above) or by following the unsubscribe link.
ARTICLE 10 - Intellectual Property
The content of the site https://we-in-style.com is the property of the Seller and its partners and is protected by French and international laws relating to intellectual property.
Any total or partial reproduction of this content is strictly prohibited and is likely to constitute a counterfeiting offense.
ARTICLE 11 - Applicable Law - Language
These GTC and the transactions resulting from them are governed and subject to French law.
These GTC are written in French. In the event that they are translated into one or more foreign languages, only the French text shall prevail in the event of a dispute.
ARTICLE 12 - Disputes
For any complaint, please contact customer service at the Seller's postal or email address indicated in ARTICLE 1 of these GTC.
The Client is informed that they can, in any case, resort to conventional mediation, with the existing sectoral mediation bodies or any alternative dispute resolution method (conciliation, for example) in the event of a dispute.
In this case, the appointed mediator is
FEVAD (Federation of e-commerce and distance selling)
60 rue La Boétie – 75008 Paris
http://www.mediateurfevad.fr
The Client is also informed that they can also use the Online Dispute Resolution (ODR) platform: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show
All disputes to which the purchase and sale transactions concluded under these GTC and which have not been the subject of an amicable resolution between the seller or by mediation, will be subject to the competent courts under the conditions of common law.